What a fantastic phrase!
Mark Horstman of Manager Tools reckons we sometimes need to emotionally demote ourselves in order to serve our customers better. And I agree.
Your (internal or external) customer - your Marketing manager, your E-Commerce manager, your Finance manager – they all think you work for them. In order to maximise the value and effectiveness of your relationship with them, you need to keep it in your mind that you are working for them. They are your customers.
If you make your customers happy, you will be successful.
About Me
- Quiller
- With more than 20 years experience in IT in the Financial Services industry, I have been managing projects since 2000. The things I enjoy most about this job are that no two days are the same, I am constantly learning new things, and I get immense satisfaction from implementing a project successfully. It is my hope that this Blog will entertain you, inform you and at least make you think a little. I would appreciate any comments you have on any related topic.
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